Sharing Best Practice to Improve Operational Efficiencies - May13-15

 

 

Upcoming Discussion Groups

Interact, benchmark, and learn from peers in these small, expert facilitated discussion groups.

“A lot of interactions enable me to understand and evaluate different approaches. It is great” – Integral Energy

“Valuable insight on how the issues are common across different industry sectors” –  Toyota

Very worthwhile. …gives people useful ideas/thoughts to go back to their work with” – NAB

“Insightful session. Highly relevant” – ING

Survey Results of 135 Attendees

Discussion Group Rating Excellent Good Average Poor
Access to peer experience 60% 33% 7% 0%
Relevance to your needs 45% 47% 8% 0%
Practical application 38% 54% 8% 0%
Format 56% 41% 3% 0%
Networking opportunities 50% 45% 5% 0%
Facilitator 51% 44% 5% 0%
Case Study leader 54% 40% 6% 0%


Peer-to-Peer Discussion Group (DG) Format:
Sessions are designed for small groups of up to 15 attendees. Attendees hold senior ICT management roles and represent different industry sectors. Vendors and consultants are not allowed to attend. The session opens with an outline of a best practice implementation. This is followed by a facilitated debate of specific challenges participants face in their organizations. DGs enable participants to explore tried and tested techniques and solution options with their peers in an open and informal setting. Small number of participants allows each delegate to actively contribute and learn. 30 min of networking coffee break is included in the session time.
 
To view a list of our previous attendees, please click here.

The following are topics identified based on feedback received from our members. Additional topics will be added over the coming months.

Effectively Using Infrastructure-as-a-Service to Drive Efficiencies”

Key Challenges Overcome:

1. Need for Capacity/ Growth Imperatives

2. Moving from CAPEX to OPEX billing

3. Improved Infrastructure Management and Monitoring

Sydney, 8.30am-11.30am, September 9, 2010

Melbourne, 8.30am-11.30am September 10, 2010
led by George Khoury, Enterprise Architect, VISY Ltd.

Upgrading to Microsoft Share Point 2010: The John Holland Experience”

An opportunity to understand the business case for the upgrade, challenges overcome and lessons learnt from the implementation. Participants get the chance to put forward questions relevant to their organisation and get specific feedback to help with their decision to upgrade.

Sydney, 8.30am-11.30am, August 25, 2010

Melbourne, 8.30am-11.30am August 26, 2010
led by Les Oates, CIO, John Holland Group

Improving IT & Customer Service Delivery Quality whilst Integrating Disparate Systems

The company’s patchwork of systems made it difficult to manage processes efficiently. It was also hard to give customers appropriate visibility into business systems so they could track critical benchmarks and dependencies. And the systems themselves were struggling to cope, with the need to reboot servers almost weekly and frequent outages. These factors added up to significant risk and cost. Linfox needed a robust and flexible way to integrate its many systems if it was to maintain its competitive edge. The company started looking for a solution that would speed up order processing and make it easier to track orders, plus enable customers to connect seamlessly to Linfox’s systems so they could monitor inventory and place and track orders online.

Key Challenges Overcome:

1. Stability of interface infrastructure.

2. Quality of interface development.

3. Capacity to handle company growth in new interface builds and message handling

Sydney, 8.30am-11.30am, July 2, 2010

Melbourne, 8.30am-11.30am July 1, 2010
led by Robert Goulding, Transport and Integration Systems Manager, Linfox Australia

Effectively Using Software as a Service(SaaS) to Optimize the Quality, Availability and Performance of Mission-Critical Applications and Distributed Infrastructure

Key Challenges Overcome:

1. As a 24x7 business AaE had a need to manage core business processes proactively and to identify and communicate issues as quickly as possible. This needs to happen with as little human intervention as possible and should not wait until an issue is reported by a client.

2. With a significant degree of change flowing through key environments, there was a desire to deliver improved consistency in business outcomes. This also needed to happen cost effectively and with as much reuse as possible.

3. AaE wanted to achieve these goals while minimising upfront investment and avoiding ongoing investment in specialised labour to maintain the toolset

Sydney, 8.30am-11.30am, June 23, 2010

Melbourne, 8.30am-11.30am June 24, 2010
led by Munro Farmer,CIO, Australian Air Express

Improving ROI and Rapid Delivery of Small Scale Projects within Large Scale Project Environment: Optus Express Solutions

Find out how Optus IT overcame the following issue:

Small scale projects were put through a process that is contextually inappropriate for a project that will typically see completion within 4 weeks. The overheads of heavyweight process and large project teams are not appropriate for smaller projects that require decisive and pragmatic action. Furthermore, and most importantly the time and cost of heavyweight process would essentially drown all small projects. The cost to initiate, design, develop, test and then host a small project would rarely compare favorably to the benefits that the project would bring.

The outcome: The Express Solutions team enables the business to quickly solve small problems that have a big impact upon the efficiency of their teams. The cost vs benefit calculation puts the business in a winning position

Sydney, 8.30am-11.00am, May 3, 2010

Melbourne, 8.30am-11.00am May 5, 2010
led by Abhinav Keswani,Technical and Development Lead, Express Solutions, Optus

Windows 7: Should you Upgrade? Lessons Learnt from the Implementation

Sydney, 8.30am-11.00am, March 16, 2010

Melbourne, 8.30am-11.00am March 17, 2010
led by Lyn Robinson, Director, Project Manager, Desktop, Australian Bureau of Statistics

Strategies to Integrate and Align IT Risk Mgmt with the Enterprise Risk Management Framework to Improve Efficiencies (50% Discount)

Sydney, 8.30am-11 am February 26 2010
led by Neville Thomas, Head of Risk Strategy, Technology, Westpac

Melbourne, 8.30am - 11am February 24, 2010
led by Sean O'Donoghue-Hayes, IT Risk (Security) and Audit Manager, IOOF Holdings Ltd

Cloud Computing: Lessons Learnt from Implementing Google Apps

Sydney, 8.30am-11.00am, January 20, 2010

Melbourne, 8.30am-11.00am January 21, 2010
led by Neill Rose-Innes, CIO, Mortgage Choice Ltd

Effectively Using Enterprise Architecture as a Value Management Tool

Sydney, 8.30am - 11am, November 11, 2009
led by Stephen Smith, Chief Architect, Railcorp (former Chief Architect, Westpac).

Melbourne, 8.30am - 11am November 24,2009
led by David Johnston, Chief Architect & Manager IS Strategy, BlueScope Steel Ltd.

Using Business Intelligence and Analytics to Drive Revenue and Improve Efficiencies

Sydney, 8.30am-11am, January 19, 2010
led by Vivek Sharma, Head of Campaign and Information Management , Citibank

Melbourne, 8.30am - 11.30am November 18,2009
led by Sandy Antonuccio, Manager,Business Information Systems, AMCOR Ltd.

Driving Efficiencies Through Effective Desktop Virtualisation

Sydney, 8.30am - 11.30am, October 27, 2009

Melbourne, 8.30am - 11.30am October 28, 2009
led by Jonathan Giles,Infrastructure Services Manager, Onesteel

Using Application Portfolio Management to Reduce Operational Costs

Sydney, 8.30am - 11.30am, September 29, 2009

Melbourne, Date TBA
led by Chris Eriksen,IT Manager, AMP

Strategies to Help Measure the Value of IT Governance

Sydney, 8.30am - 11.30am, August 27, 2009

Melbourne, 8.30am - 11.30am September 3, 2009
led by Joyce Adu,Program Specialist,Centrelink

A list of our previously held sessions can be viewed here

 

All Sydney sessions to be held at The Stamford Hotel, 98 Macquarie St, Sydney

All Melbourne sessions to be held at the Athenaeum Club. 87 Collins St.

 

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Cancellation Policy (Non Members): Submission of this form is considered as confirmation. If you are unable to attend, substitutions are welcome. Due to restricted number of attendees, no refunds will be made unless a waitlist is in effect or if a registration can be resold. A credit note for a future discussion group will be issued for cancellations received in writing (letter, fax, and email) up to eight days prior to the event.  Cancellations received seven days prior to session will incur a 100% cancellation fee. For any event cancelled by the CIO Network, registration fees are fully refundable. If a discussion is postponed and can not be attended by confirmed participant, a credit note will be issued for a future discussion group.

 

 

 

 

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